We've all known them - the lunch ladies.
Whether we had them at our schools or they are at those of our children, they do play a very special role.
What I've always admired is how a great lunch lady knows every child....every child. She (or he.....but generally always a she) knows the little nuances of how they behave, their likes, dislikes.
Children's book author Jarrett Krosozka knows lunch ladies well and often refers to them as heroes - take a look!